Waste Management Inc.


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Case Details:

Case Code : BSTA079
Case Length : 12 Pages
Period : 2003
Organization : Waste Management Inc (WM)
Pub Date : 2004
Teaching Note :Not Available
Countries : North america
Industry : Services

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Introduction

Headquartered in Houston, Texas, Waste Management (WM) was the leading provider of comprehensive waste management services in North America. WM served municipal, commercial, industrial and residential customers throughout USA, Canada and Puerto Rico.

The company was organized into seven Operating Groups, collectively referred to as North American Solid Waste (NASW). Five of the seven groups were geographically grouped (the Canadian, Eastern, Midwest, Southern and Western Groups), while the other two groups were functionally grouped (the Wheelabrator and Recycling Groups). The NASW operations provided integrated waste management services.

These included collection landfill1, transfer, waste-to-energy and in-plant services, recycling and other related services. NASW operations consisted of six Groups (Canada, Eastern, Midwest, Southern, Western and Wheelabrator Technologies (WTI)), along with other NASW services, which included the company's national recycling, national accounts and methane gas recovery operations that provided services throughout the groups...

Excerpts >>


1] Americans generate trash at a rate of four pounds per day per person, which translates to 600,000 tons per day or 210 million tons per year. This is almost twice as much trash per person as most other major countries. Some of this trash gets recycled or recovered and some is burned, but the majority is buried in landfills, places dug up in wastelands far from cities.

 

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